Privacy Policy

Thank you for choosing DozMart. Our website respects your privacy and is committed to protecting your personal data. To learn more, please read this Privacy Policy.

This Privacy Policy explains how we collect, use, and disclose your personal information. It also clarifies all the parties to whom we may disclose your personal data and outlines the procedures we have taken to secure your personal information. By using the [اسم السوق] website and benefiting from our services, you accept the practices described in this Policy.

What data we may collect from you?

DozMart may collect and process the following information about you:

• Any data that you provide to us when registering a new account on DozMart such as your email address.
• Any data or information you provide when creating a profile on DozMart —for example, your full name, profile pictures, gender, date of birth, phone number, and address.
• The data you provide us with or that we may collect when you communicate with us, especially if you encounter any difficulties while using the site.
• The data you provide when you complete any purchase on the website, including your full name, email address, phone number, address, and payment details.
• Any data collected during your time on our website, which includes when and how often you use the website or details about your device (operating system, browser type, device location, etc.).
• Records of correspondence when you contact us.
• Any other data considered useful to enhance your experience using the DozMart website.

How does DozMart use your information?

Information held about you by DozMart might be used in one or more of the following ways:

• Managing and operating the site.
• Improving our services to deliver a better and more personalized experience for you.
• Enabling you to get the full benefits of our website.
• Sending you payment and billing details and collecting payments from you.
• Sending newsletters to your personal email, which may include the latest offers, discounts, and any updates we believe may interest you. You can opt out of this service at any time.
• Dealing with inquiries or complaints made by you or third parties regarding you.
• Providing third parties with statistical information about DozMart users (noting that these parties will not be able to identify users or track their locations using the data provided).
• Protecting the DozMart website from fraud and maintaining its security.
• Any other ways we deem necessary to enhance your experience on our website.

To whom may DozMart disclose your information?

Your personal data is a top priority. Therefore, DozMart will share your information only as described below:

• Your personal information may be disclosed to law enforcement agencies, government agencies, and any third parties to whom DozMart is obligated to disclose user data by an official court order or other legal requirements.
• Your personal information may be disclosed when it is believed that disclosure would prevent physical harm or financial loss, or for the purpose of reporting suspicious activity or investigating suspected violations of the user agreement, as legally required.
• In the event that ownership of the DozMart website is transferred to another authority or sold, your personal information may be disclosed to the buyer to keep the site operational.
• To provide our services, DozMart cooperates with other companies or service providers, such as logistics companies responsible for shipping products to you and banks through which financial transactions are made.

Storage of Information and Security Measures

DozMartmaintains the personal data of users in a secure database. Appropriate security measures and procedures are in place to prevent unauthorized access, loss, or destruction of your information, including firewall systems on all site servers and Secure Sockets Layer (SSL) protocols.

Please note that while we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we strongly advise you not to share your credit card information via email or SMS with any third parties claiming to be affiliated with DozMart It is also your responsibility to protect your password and your personal devices from unauthorized use.

Updating the Privacy Policy

DozMart is constantly evolving, and its Privacy Policy may need to change as well. The new version of the policy will be published on the website and will be effective upon posting the updates or as indicated in the policy. Please check this page regularly to stay up to date with the latest changes. DozMart may send you an email to notify you about such modifications.

If you have any questions or concerns about our Privacy Policy, you can contact us via email:

 info@dozmart.com or by calling: +962.